Returning Players

Welcome Back To


Let’s get you back in the action. Here you can find options to get you back up to speed, along with handy links if you want to dig a little deeper and catch up.
Grab your game, install and dive right in!
Resubscribe and pick up exactly where you left off
RECOVER ACCOUNTGot a problem? Check out our Support pages
Frequently asked questions

Is your sword arm a little out of practise? No problem - we've got your back!

I can't log in, how can I get back into my account?

I've forgotten my password can I update it?

Can I update my registered email?

Why has my password reset been denied?

What's the difference between a Login email and a Registered email?

Where's my character and progress?

Why is my account banned?

Why is my account muted?

Where’s my character name?

Why is my name not on HiScores?

Why am I told to visit the billing system because there's an unpaid balance on my account?

Need help with something else?Support centre
The game that started it all, continually evolving since it's unleashing in 2001
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Released in 2013, Runescape the way it was in 2007 - improved and expanded
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